FAQs

What are your normal business hours?

Monday-Saturday 11:00am-6:00pm,
Sunday 11:00am-5:00pm.
Closed for all major holidays, call the clinic for updated
holiday hours.

Do I need an appointment?

Walk-ins are welcomed 11:00am-5:30pm Monday to Saturday and 11:00am-4:30pm on Sundays. We also accept appointments, please call to schedule an appointment.

Can I renew if it is expired?

No matter how long it has been expired we can renew it

What if my driver’s license is expired?

If your California driver’s license is expired please bring in documentation from the DMV that you are getting a new license and we can still see you, however it is at the dispensary's discretion to let you in with an invalid ID.You can bring in your new license when you receive it and we will print you an updated recommendation, no cost.

How long is the recommendation good for?

Your recommendation is valid for one year, it will have to be renewed the following year.

Do you only take cash?

We accept cash and all major credit cards.

I need a copy of my recommendation but. I live far away

Unfortunately, we are unable to email a recommendation due to HIPAA guidelines. However, it is possible to fax or mail the recommendation as long as there is a signed release from the patient. There is a $15.00 charge for this service, please call to arrange payment.

Where are you located?

1800 21st Street, Suite 100, Sacramento CA 95811.

What do I need to bring for my

For your evaluation bring a valid California ID, your old recommendation or medical records for new patients.

Can I renew if it is from another doctor?

If you were previously seen at another clinic we can renew your recommendation, just bring in your old paperwork or ID card.

What if my license is from out of state?

If you can provide proof that you are a California resident you can still be evaluated. Examples of proof of residency are: a utility bill, paycheck or pay stub, hunting license,affidavit from a homeless shelter, conceal carry license,residential lease, IRS check, student ID, or bank statement.

How old do you have to be to get a
medical marijuana recommendation?

18 years old, if under 18 you must be accompanied by a parent and provide medical records related to the condition.

Will my recommendation be verifiable

Yes, you can be verified 24/7 online on our verification system.

How much can I grow with my recommendation?

You can grow your county limits, (for example Sacramento county is 9 plants indoors). If you need to grow more than your county limits for your own personal use you can apply for a growing permit. For more information please visit: canormal.org

Contact us




Verify a patient

Please locate the patient's verification number printed on their recommendation letter and enter it in the box below and then hit enter

Recommendation Information

Recommendation is

Initials:

Issue Date:

Valid Through:

Doctor's Name:

Doctor's License Number: